This course will enable the student to understand the services and management of the reception desk. Every hotel guest is first welcomed at the reception and it is important that the person performing those duties is knowledgeable about what the job expect of them. People at the receptions are actually the CEO of the company because every customer that visits the establishment are met by them. It is important for the students to acquire the correct knowledge and training. With this qualification you will be able to understand the Theory and Practical aspects. All our students also get to be placed in the hotel to gain work experience.